Privacy policy

At Hizake, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase from our store. By using our services, you agree to the practices described below.


Information We Collect

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order.

  • Account Information: Login credentials if you create an account with us.

  • Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

  • Optional Data: Feedback, reviews, or survey responses you choose to provide.


How We Use Information

We use the information collected to:

  • Process and deliver your orders.

  • Communicate with you about purchases, promotions, or updates.

  • Improve our website, products, and customer experience.

  • Prevent fraud, comply with legal obligations, and ensure secure transactions.

We never sell your personal information to third parties.


Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

  • Remember your preferences and login details.

  • Analyze website traffic and performance.

  • Provide personalized product recommendations.

You can disable cookies in your browser settings, but some features of our site may not function properly without them.


Third-Party Services

We may share limited information with trusted third-party providers (such as payment gateways, shipping partners, and analytics tools) to fulfill orders and improve services. These providers are obligated to protect your data and use it only for the purposes we specify.


Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While no method of transmission over the internet is 100% secure, we continuously update our practices to safeguard your data.


Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates to your data.

  • Withdraw consent for marketing communications.

  • Request deletion of your account and associated data, subject to legal and transactional requirements.

To exercise these rights, please contact us using the details below.


Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • Email: [hizake.shop@gmail.com]

  • Business Address: Hizake 
    Doiwala, Dudhli Road, Near Bhagat Singh Chowk 
    Dehradun, Uttarakhand, 248140
    India